FAQs

Why is Hello Day different?

The seasons have a profound influence on our well-being. We have therefore uniquely created combinations of natural products in seasonal boxes which prepare you and your body for every new day and all the days ahead. So you can roll through the seasons and meet every morning with Hello Day.

You will look better, feel better and flow better.

How natural are your ingredients?

Each Hello Day product contains proven and exceptional premium quality food supplements. No chemicals, no side effects; just 100% goodness.

How are Hello Day ingredients selected and sourced?

Our food supplements are mainly based on ingredients, such as natural vitamins and plant extracts. These are carefully chosen for their efficacy with specific and everyday ailments and seasonal health benefits. 

They’re formulated by doctors and pharmacists to prepare and manage your body, mind and spirit throughout the year, and made to exacting pharmaceutical standards: compliant with ISO 22000 and GMP quality assured.

How do I store Hello Day products?

Always store in a cool, dry place, away from light and out of the reach of children

How and when should I take my Hello Day products?

Download the free Hello Day app to create a personalised calendar with prompts to take the right product at the right time to help you look, feel and flow better each day. It also has handy health, nutrition and fitness tips according to your wellbeing needs for every day and every season.

How many days’ worth of products does the Autumn Box contain?

The Autumn Box contains 4 products to take daily during Autumn, with the exact amounts required to help you prepare for the season ahead in a carefully planned programme.

Vitality Balance (30-day pack) - take one capsule every morning. Made from a combination of ingredients including Magnesium and Siberian Ginseng to help balance mood and contribute to mental and physical energy in the first days of Autumn.

Made from a combination of ingredients including Magnesium and Siberian Ginseng to help balance mood and contribute to mental and physical energy in the first days of Spring

Beauty Boost (30-day pack) – take two caps a day

Made from a combination of ingredients including Selenium, Vitamin B6, Zinc and Horsetail extract. Vitamin C also contributes to normal collagen formation and protects the cells from oxidative stress

Immunity Shield (15-day pack) - dilute one sachet in a half a glass of water

Made from a combination of ingredients including Vitamin C and Siberian Ginseng which contributes to the normal function of the immune system and Purple Coneflower which helps strengthen the immune system, especially during the cooler season

Digestion Cleanse (15-day pack) - dilute one sachet in a half a glass of water

Made from a combination of ingredients including Rosemary which is used to support the liver and billary function and Tamarind to contribute to a good digestion

You can also buy additional Hello Day products:

Digestion Detox (15-day pack) - dilute one sachet in a half a glass of water during lunch. Made from a combination of ingredients including Fennel to help support a healthy appetite and aid the digestive tract in a detox cleanse.

Libido Stimulate (60-day pack) - take one tablet after dinner. Made from a combination of ingredients including Maca and Magnesium to help reduce fatigue, address loss of libido and promote desire.

Circulation Activate (15-day pack) - dilute one sachet in a half a glass of water during breakfast. Made from a combination of ingredients including Red Vine Leaf to contribute to healthy blood pressure and Blackcurrant Berries to improve circulation.

Vitality Boost (15-day pack) - dilute one sachet in a half a glass of water during breakfast. Made from a combination of ingredients Cinnamon Bark Extract, to help your body feel stronger, and Vitamin C to reduce tiredness and help your metabolism energy yield return to normal.

Sleep Rest (30-day pack) - take one tablet before sleeping. Made from a combination of ingredients such as Valerian to cope with a busy lifestyle and daily stress, and Lemon Balm for a positive mood and calm wellbeing.

Stress Relax (30-day pack) - take one tablet every morning. Made from a combination of ingredients such as Californian Poppy as a natural sedative to calm nervous tension, and Magnesium and Vitamin B6 to help reduce tiredness and fatigue.

Immunity Defence (30 chewable tablets pack) – chew one to two tablets at a time as necessary (up to ten tablets a day). Chew until dissolved. Ideally, do not take during mealtimes. Made from a combination of ingredients such as Zinc to help build up a weak immune system and fight against environmental and seasonal intolerances, and Quail Egg to also help keep the immune system strong.

Beauty Boost (30-day pack) – take two caps a day. Made from a combination of ingredients including Selenium, Vitamin B6, Zinc and Horsetail extract. Vitamin C also contributes to normal collagen formation and protects the cells from oxidative stress

Immunity Shield (15-day pack) - dilute one sachet in a half a glass of water. Made from a combination of ingredients including Vitamin C and Siberian Ginseng which contributes to the normal function of the immune system and Purple Coneflower which helps strengthen the immune system, especially during the cooler season

Digestion Cleanse (15-day pack) - dilute one sachet in a half a glass of water. Made from a combination of ingredients including Rosemary which is used to support the liver and billary function and Tamarind to contribute to a good digestion

Sun Prime (30-day pack) - take one capsule a day. Made from a combination of ingredients including Copper which contributes to normal skin pigmentation, Vitamin A, E and Selenium which contribute to the protection of skin cells from oxidative stress and Beta-Carotene which contains pigments that enhance tanned skin

Digestion Shape (15-day pack) – dilute one sachet in a half a glass of water. Made from a combination of ingredients including Green Tea which helps reduce appetite and Artichokes which promotes weight loss. Back in stock soon.

Can I buy additional Hello Day products separately?

Yes, our products are available to buy separately though we do recommend our seasonal boxes as the ideal way to help you and your system stay in step day by day and month by month.

What are your delivery costs?

UK Standard 2/3 Days Delivery: £3.17 (Free from £50 – So it’s always free when you buy our Seasonal boxes!)
UK Next Day Delivery*: £5.25

Order by 3pm UK time on working days so your order will be dispatched the same day. Orders placed after 3pm, weekends or bank holidays, will be dispatched on the following working day.

Parcels are managed by Yodel or DX

*Next Day Delivery:
• Order by 3pm UK time to receive your purchase next business day.
• Delivery between 9am-9pm, Monday to Saturday

How and when will I receive my Hello Day box?

Once you have placed your order, it will be forwarded to our Logistics partner who will prepare the shipment for you. They will send you an email with a tracking link so you can see at any time where is your product. Standard delivery takes 2-3 business days with Yodel, while Next Day takes one day as long as you order before 3pm GMT.

What if I’m out when my Hello Day box arrives?

Don't worry. If no-one is available to sign for your order then Yodel or DX will post a card through your letter box letting you know that they’ve tried to deliver. The card will give instructions / information about the next steps to follow.

How do I rearrange delivery or return goods?

Simply contact customerservices@hello-day.com. Our team will take good care of you!

Which delivery company do you use?

Yodel and DX

When can I buy your boxes?

Our boxes are always ready some weeks before the new seasons so you have time to get prepared,
• Spring Box from 27th of February to 31st of May
• Summer Box from 31st of May to 1st of September
• Autumn Box from 1st of September to 30th of November
• Winter Box from 30th of November to 27th of February

What’s the latest date I can order my Autumn box?

The last date you can order your Autumn box is December 21. You can, of course, order the individual products separately at any time.  

Where is my order?

You can check online at  https://diamondlogistics.co.uk/  with your tracking number or contact  customerservices@hello-day.com  and we will aim to look into the matter right away.

The more we get to know you, the better so that we can help by suggesting the right products for you.

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